Information you provide and information accompanying a visit

When you request a demonstration or contact us, you may provide your name, business name, email address, phone number, package interest, and the content of your message. Please include only information needed to answer your request. Do not send passwords, full payment card details, or unrelated sensitive personal information through a general inquiry form.

Account and subscription administration may involve account contacts, selected services, billing records, and communication about delivery or support. Customer information entered into an industry application may include contacts, service locations, job or rental details, documents, and payment status supplied by the subscribing business.

Web requests can include technical information such as an IP address, browser details, the requested page, and request time. Hosting and security systems may use that information to deliver the site, diagnose problems, and protect it against misuse. The website also requests its displayed font from Google Fonts, which receives the technical information needed to serve that request.

How information is used

We use inquiry information to respond, understand the requested service, arrange demonstrations, and maintain the context of a business conversation. Website inquiries are intended to be recorded through the site’s form system and forwarded into Manage Ease for follow-up.

Service information is used to provide the selected software and website work, administer accounts, process billing, respond to support requests, maintain records, and investigate service or security problems. Content supplied for a website may be published only as part of the agreed website workflow.

Where a business uses AI-assisted drafting or triage, the content and context supplied to that feature may be processed to prepare assistance. Staff should review the output before relying on it or sending it to a customer. Do not provide sensitive information that is unnecessary for the task.

This website notice does not claim that every subscribing business uses the same integrations, communication tools, or application features. A business using Manage Ease to manage its own customers is responsible for explaining its own collection and use of their information.

Manage Ease SMS support and consent

Invited participants in the limited Manage Ease customer-care SMS pilot can text START to (272) 213-3788 to receive text replies to support or service inquiries. Message frequency varies; message and data rates may apply. Text STOP to opt out. For help, use our contact form. Review the Terms of Service before opting in.

We use the mobile number, message content, consent and opt-out status, message identifiers, timestamps, and delivery information to record the request, respond to service inquiries, deliver and troubleshoot messages, and honor STOP requests. Replies are reviewed by staff. You may text START again to opt back in.

Twilio processes messages and related delivery information to provide SMS transport. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers and messaging consent are not disclosed to affiliates or other organizations for their own advertising or promotional use. We use SMS consent only for the program you joined.

Providers and disclosures needed to deliver the service

Service delivery can require hosting, website management, payment processing, and other providers used for the relevant function. When a Manage Ease checkout uses Stripe, payment information entered into Stripe’s interface is also subject to its privacy information and processing arrangements.

We may disclose information where needed to comply with an applicable legal requirement, respond to a valid process, protect rights or security, or complete an authorized business transaction. Access and disclosure should be related to the purpose for which the information is needed.

Links to outside resources take you to services with their own privacy practices. A link in an article is not an instruction to submit private information to that site. Review the relevant provider’s notice before supplying information or connecting an account.

Your choices and requests

You can choose not to submit an optional inquiry. If you want to correct information you supplied, ask a privacy question, or request access or deletion, contact us using the details below. Explain the record or account involved without sending unnecessary sensitive information. We may need to verify your identity or authority before disclosing or changing records.

Available rights and exceptions depend on the law that applies to the request and the type of information involved. We will assess requests on that basis. A deletion request may not remove records that must be kept for an outstanding service, billing matter, security issue, or applicable recordkeeping requirement.

If your information was supplied by a business that uses Manage Ease, contact that business first about its customer records. We may need its instructions to act on information we process for it. Tell us if you need help identifying the relevant account relationship.

Retention and protection

Information is kept for the relevant service or business purpose and any applicable recordkeeping obligation. Retention needs can differ between an unanswered inquiry, an active account, a completed project, and a billing record. Contact support about a specific record or an account closure rather than assuming that cancelling renewal immediately deletes all information.

We use safeguards intended to protect the information involved in service delivery. No online service or transmission method can eliminate every risk. Account users should protect their credentials, review staff access, and report suspected misuse promptly.

The services are intended for business use. Do not knowingly submit children’s personal information through the marketing contact form. If you believe such information was supplied in error, contact us so it can be reviewed.

Contact Innov8now LLC

Use the Manage Ease contact form for privacy or support questions. Alternatively, email support [at] manageease [dot] com, replacing “[at]” with @ and “[dot]” with a period. Identify privacy-related requests in the subject or message so they can be routed appropriately.

Last updated October 2, 2026. Material changes to the described practices should be reflected here. Additional application or integration disclosures may apply where a specific service processes information differently from the marketing website.