From the first request to a well-documented job.
Give the office, technician, and customer a connected workflow for estimates, scheduled work, completion records, and payment. Premium with Service is $349/month, with website setup waived.
Request a Service demoKeep customer context with the work
Manage Ease Service supports one-time jobs, recurring service, and the practical handoffs between your team and your customers.
Customers and properties
Maintain individuals, companies, contacts, multiple service locations, access instructions, notes, and customer history.
Requests and estimates
Capture website, phone, and messaging inquiries; assign follow-ups and assessments; prepare options and collect estimate acceptance, signatures, and deposits.
Work orders and visits
Organize one-time or recurring jobs with multiple visits, instructions, assignments, statuses, and completion tracking.
Scheduling and dispatch
View technician availability, assign crews, reschedule work, plan routes, and notify customers of arrival windows.
Equipment and service records
Track equipment, components, warranties, coverage, maintenance needs, and repair history. Document findings, checklists, photos, parts used, and customer acknowledgments.
Time, costs, and invoices
Record labor, travel, materials, and expenses; approve timesheets; compare costs with revenue; invoice visits or milestones and track deposits and balances.
Follow one job through the business
Qualify the request
Identify the customer, property, requested work, and next action before sending the request to estimating.
Agree the work
Prepare an estimate, record acceptance, and connect deposits or agreed milestones to the job.
Deliver and document
Assign the visit, give the technician relevant context, and record what happened on site.
Invoice and follow through
Send the invoice, track payment, and retain the service history for the next conversation.
Useful beyond the dispatch board
Customer communication and business oversight are part of the workflow.
Customer self-service
Customers can request service, approve estimates, see appointments, access documents, and pay invoices.
Conversations and reminders
Maintain shared conversations, send reminders, and follow up on quotes and payments. AI assistance supports drafting and triage; staff remain responsible for messages.
Performance and growth
Review pipeline, revenue, technician productivity, and margins. Support reviews, referrals, campaigns, and integrations appropriate to your setup.
Questions before you choose
See your workflow in Manage Ease
Tell us how your team works today. We can focus the conversation on the handoffs, information, and industry tools that matter to you.
Request a demo