Subscriptions and charges

SMS is an add-on. Usage fees apply.

The amount, billing frequency, selected services, and any one-time charges must be shown in an accepted order or checkout before you purchase. If your order provides for a renewing subscription, it renews on the stated schedule until cancelled. Applicable taxes and separately agreed services are charged as disclosed in that order.

Website setup, migration, additional bandwidth, dedicated hosting, and other custom work require an agreed scope and price before a billable change. A waiver of one setup fee does not waive separately quoted work.

We will disclose a proposed subscription price change before it takes effect on a renewal, giving you an opportunity to cancel. We will not apply a newly quoted optional service charge merely because you asked about it.

Cancellation and the end of a paid period

You may cancel renewal at any time by contacting support through our contact form or the support email below. Identify the business and account you want to cancel. We may verify that you are authorized to manage its billing, but cancellation does not require a sales call or an explanation of why you are leaving.

Cancellation stops future renewals and normally takes effect at the end of your current paid subscription period. Access continues through that period unless you request earlier closure or an account restriction applies. We will confirm the effective date. A cancellation received before the next renewal should prevent that renewal; processing delays do not authorize another charge.

Cancelling a subscription does not erase an outstanding amount for services already delivered or separately approved work. Contact us before the access period ends if you need to arrange data retrieval, website transition, or a handoff of materials. The available transfer method and any separately requested assistance should be agreed in advance.

Refunds and billing corrections

Monthly subscription payments are not prorated for unused days when you cancel during a paid period. This policy does not limit refunds or other remedies required by applicable law. Contact support about an incorrect, duplicate, unauthorized, or post-cancellation renewal charge so we can investigate and correct it.

Website setup, migration, custom content, and other project fees pay for the agreed work. If a project is cancelled before work begins, we will refund the unearned project fee. If work has begun, we will explain the work completed and any previously disclosed, nonrecoverable third-party commitment; any unearned remainder will be refunded. A project-specific written refund arrangement disclosed before purchase may replace this general project policy.

Where Manage Ease cannot provide an agreed service, contact support to resolve the undelivered portion. The no-proration policy is not a statement that payment is owed for work we never supply. Any approved refund will be returned through the original payment method where practicable, subject to the payment provider’s processing time.

SMS Terms

Innov8now LLC offers a limited Manage Ease customer-care text program at (272) 213-3788. Invited participants opt in by texting START after receiving the program invitation. Messages concern support and service inquiries, not marketing. Message frequency varies with your inquiry and our reply; message and data rates may apply. Consent to SMS is not required to purchase Manage Ease services.

Text STOP to opt out. You may text START again to opt back in. For help, use the Manage Ease contact form or the support email below. Mobile carriers are not responsible for delayed or undelivered messages. Our Privacy Policy explains how SMS information is used.

Managed website services and software use

Website work depends on accurate business information, authorized content, timely feedback, and any access needed for the agreed task. We will identify missing inputs and agree practical delivery dates. A content draft awaiting your approval is not treated as permission to publish it.

Monthly audit, article, recommendation, and routine-edit allowances are described in the selected package. Larger changes, custom integrations, additional migration, and work beyond those allowances require separate scope. Recommendations identify possible improvements; they do not automatically include every implementation task.

Manage Ease provides remote service nationwide. No package description guarantees a particular search ranking, lead volume, revenue result, or uninterrupted access. Software helps organize decisions and records; your business remains responsible for the services, rentals, schedules, prices, and customer commitments it makes.

Account and business responsibilities

Use the service for lawful business purposes and keep your account information accurate. Protect login credentials, assign staff access appropriately, and notify us if you suspect unauthorized access. Do not attempt to access another customer’s data, interfere with the service, distribute harmful material, or upload content you are not entitled to use.

You are responsible for your customer agreements, required consents, business licensing, technical work, and decisions about safety. Rental availability records, schedules, generated documents, AI-assisted drafts, and reports should be reviewed by the people responsible for those activities. These tools do not replace professional judgment or your own obligations to customers.

Your content, data, and access

You retain your rights in business materials and data you supply. You authorize us and the providers needed to deliver the service to host, process, display, and maintain those materials for that purpose. Third-party assets, software, fonts, and services remain subject to their own applicable licenses.

Ownership and delivery of specifically commissioned website work should be stated in the accepted project scope. A subscription does not transfer ownership of the Manage Ease software or grant rights to another business’s content. Review the agreed exit and transfer arrangements before commissioning work that needs a particular export format or hosting destination.

We may restrict access where reasonably necessary to address misuse, a security issue, or unpaid charges. Where practical, we will explain the issue and provide an opportunity to resolve it. Nothing here waives rights or remedies that applicable law does not permit a contract to exclude.

Contact and changes to these terms

For billing, cancellation, service questions, or a copy of your agreed scope, use the Manage Ease contact form. You can also email support [at] manageease [dot] com; replace “[at]” with @ and “[dot]” with a period. The service provider is Innov8now LLC.

Material changes to these terms will be communicated before they apply to an existing subscription. A separately accepted written agreement controls where it expressly replaces a provision here. Last updated October 2, 2026.